Retail Sales Policy
This policy applies to members of the public purchasing vehicles which have a Form 5 affixed but does not apply to Licensed Motor Vehicle Traders.
Method of Purchase:
In the case of an offer to purchase from a consumer, a member of staff assisting with the completion of the relevant documentation will ask the purchaser for their name, address and other details. However if Valley Motor Auctions receive a deposit in any form, such deposit will be deemed to be proof that an offer to purchase the vehicle has been made by the consumer.
A minimum of $1000.00 deposit will be requested when an offer is accepted, however this amount may be varied by mutual consent between the consumer and a member of Valley Motor Auctions staff.
Payments:
For deposits of up to $1000.00 the bidder may pay via the following methods, Cash, Personal, Business or Bank Cheque, Eftpos of other Methods of Electronic Transfer of Cleared Funds, Credit Card or Debit Card.
For amounts above $1000.00 Valley Motor Auctions accept Bank Cheque, Electronic Transfer of Cleared Funds or Cash. Credit Card Debit Card, Amex or Eftpos are accepted also but incur a fee.
Valley Motor auctions requires payment for the balance of any purchase to be strictly within 5 working days after a deposit is taken, using the payment methods listed above, unless prior arrangements have been made with staff.
Insurance:
Once the purchaser places a deposit on a vehicle, they are deemed to own the vehicle and therefore responsibility for its insurance falls upon them. We advise successful purchasers to have insurance or a cover note in place as early as practicable to protect their purchase.
Deliveries:
The vehicle will be available for delivery only after full payment is effected.
Prior to taking delivery the purchaser or their agent taking delivery will be invited to sign a delivery agreement.
The purchaser will be handed a tax invoice and RMS Transfer Application Form or in some cases these forms may be posted to the purchaser after delivery.
Where applicable, a current RMS eSafety Check Inspection showing the vehicle has passed will be supplied with the vehicle. If the vehicle was registered less than 1 month prior to the purchase date then the label number of the vehicle will be sufficient as proof of roadworthiness and in lieu of a RMS eSafety Check Inspection showing a pass .
Returns Policy:
Valley Motor Auctions offers all purchasers the opportunity to inspect vehicles prior to any offer being made. Purchasers are welcome to have a mechanic or third party inspect the vehicle and are advised to make sure they are satisfied with the vehicle they intend to make an offer on. Offers from purchaser that are accepted by Valley Motor Auctions are considered to be binding and the purchaser will own the vehicle as there are no returns.
Warranty:
Motor Vehicles which still have the balance of New Car Warranty may be taken to the service agent for that particular make of car to make a claim.
A statutory 3 month or 5,000km warranty (which ever occurs first) is available where applicable.
Third party warranties are available for purchase from Valley Motor Auctions up until the delivery of a vehicle.
Transfer of Your Motor Vehicle:
If you purchase a motor vehicle from us which is currently registered with NSW plates attached you will require a RMS eSafety Check Inspection showing the vehicle has passed. If registration was established or the renewal of the registration occurred in the last 1 month, a RMS eSafety Check Inspection is not required. You will then need to transfer the vehicle into your name with the invoice we provide you.
If you purchase a motor vehicle from us which is currently unregistered with NSW plates attached you will require a RMS eSafety Check Inspection showing the vehicle has passed. You will then need to register and transfer the vehicle into your name with the invoice we provide you.
If you purchase a motor vehicle from us that is registered in another state, is unregistered with no plates attached or with plates attached and unregistered for over 3 months, you will need to obtain an RMS AUVIS (Authorised Unregistered Vehicle Inspection Station) Report to register the vehicle in NSW. You will then be able to transfer and register the vehicle into your name with the invoice we provide you.
Please be aware that rules and regulations regarding registration may vary between states and that Valley Motor Auctions is not responsible for interstate registration transfer. Contact your state transfer office for further information regarding registration transfer.
For more information regarding our policies please refer to our “Terms and Conditions”.